Payment & Delivery
Payment
Four payment methods are available to our customers:
Credit Card: We accept Visa & Mastercard paid directly to us through the secure checkout system.
Credit Card Over the Phone: We accept Visa, Mastercard & American Express via a phone payment during business hours (Mon-Fri 8:00am-5:30pm, AEST).
PayPal: Australia's favourite way to pay online. PayPal is a fast, easy and safe way to make payments online and on your mobile phone.
EFT (direct deposit):
Account Name: Farmcraft PTY LTD
BSB: 633 000
Account Number: 162853402
Payment in full must be received before orders are dispatched.
Delivery
Our delivery time for Australian destinations is between 2 and 14 working days depending exactly where the destination is and what your requirements are. If there are any unexpected delays we will advise you as soon as we are aware and keep you updated with the status of your order. Remote, Rural and low traffic areas may take upwards of 10 working days to arrive to destination. Unfortunately, we are not able to send bulky or heavy items to P O Boxes.
Shipping Charges
We ship via Toll Ipec, your parcel can be tracked through their tracking system. Shipping charges vary depending on the products ordered & the destination. Shipping charges can be calculated on the shopping cart page once a product is added to your cart.
Toll Ipec are quick and reliable, but cannot accept responsibility for any losses during transit. If your parcel goes missing, we will do everything we can to help you find it. Additional insurance can be added to the shipping cost by prior arrangement.
Tax Invoice
An itemised Tax Invoice is included in each shipment. All prices quoted are GST inclusive.
Returns & Exchanges
Customers are responsible for all postage associated with returns or exchanges for any reason.
